I can't login to my personal map

2 Antworten [Letzter Beitrag]
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newatair
Offline
Beigetreten: 11/06/2010

Hello,

currently I can't login to my personal Cach'Eye map. Of course I can login to this page. but not to the map. The map ask me for my username an s password, but I always I get the message, that my password is wrong.

I'm using OSX with Firefox 4.0 and the latest Silverlight-plugin. All Adblockers are switched off.

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kreizweh
Offline
Beigetreten: 10/22/2009
Login on OSX

Hi newatair,
we checked the login on OSX 4.0 with FF 3.6.12 and 4.0 and it works fine. Please double-check your password as cbba mentioned below.
Greets, kreizweh (Team CACH'EYE)

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cbba
Offline
Beigetreten: 10/22/2009
Login

Hello!

Are you using Passwor Manager? Did you change your password and didn't change it in the password manager?
I cannot find anything wrong with your account. But there are some unsuccessful logins in the log.
Most probably the password was misstyped.

If this does nit work do the following:
- Try to change your password to a simple one,
- try to login to your map
- if this works, you can change it back to your old one.

Hope this helps!

cbba (Team CACH'EYE)

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